This Privacy Policy for Rinira Products and Services (“Privacy Policy”) describes information that Rinira Technologies Pvt. Ltd. and its subsidiaries and affiliates (collectively, “Rinira”) collect, use, share, and store, including personal information (i.e., information that personally identifies you, such as your name, email address, home address, work address or billing information, or other data that can be reasonably used to infer this information).

This document focuses on information related to the operation of Rinira products and services. In this Privacy Policy, the expression “Rinira Products” also includes our Rinni Device, Web Apps, Mobile Apps, and Subscription Services as defined in our Terms of Service.

We provide additional details about how we collect and use information from our public web sites in our Privacy Policy for Rinira Web Sites available through http://www.rinira.com

Our Commitment to Our Customers:

We will be transparent about the different types of information we collect and how we use them.

We will ask your permission before sharing your personal information with third parties for purposes other than at your request or to provide Rinira’s Products, and to do so only when we think they will provide you with a welcome additional service and enhance the value we bring to you.

We will use best-in-class data security tools to keep your data safe and protect the Rinira Products from unauthorized access.

Your Permission: Permission for data collection and processing. By using Rinira Products, you agree to allow us to collect and process information as described in this Privacy Policy.

This Privacy Policy for Rinira Web Sites describes information that Rinira and its subsidiaries and affiliates (collectively, “RINIRA”) collect, use, share, and store, including personal information (i.e., information that personally identifies you, such as your name, email address, home address, work address or billing information, or other data that can be reasonably used to infer this information).

This document focuses on information related to the operation of the public websites available at http://www.rinira.com and all its linked platform sites (each, a “Site”), including our online store.

We provide additional details about how we collect and use information in connection with Rinira products and services in our Privacy Policy available at http://www.rinira.com.

COLLECTION AND USE: Rinira collects information about you through our Sites in several ways. This information is used to provide users with Rinira products and services, to allow us to understand how visitors navigate our Site, and to provide advertising that is relevant to your interests.

Purchase and Login Information: If you pre-order or purchase Rinira products from our Site, we request that you provide your name, email address, billing and shipping address, credit card information and any other information necessary to complete the transaction. If you create a Rinira account, your name, billing and shipping address and the last four digits of your credit/debit information can be stored by Rinira. We do not collect or store your full credit card information. Our payment processing service provider may collect and store full payment card information from you, even as a guest user, when an order is placed until when it ships. If you create a Rinira account and elect to have payment card information saved, our payment processing service provider may store your payment information.

Mailing List Information: You may choose to submit your email address and/or phone number via a submission form located on our Site or when you sign up for a Rinira account. Your email address and/or phone number may be used to send you news about Rinira related services, surveys, products or promotions. We may use one or more service providers, including to administer these messages, but we do not share your email address and/or phone number with spammers or any other third parties without your permission.

Device Usage information: If you visit our Site and are logged into your Rinira account, we record the IP address you visit our Site from, and if you have a Rinira device or other connected device, we record adjustments you make to the product through the website interface. We store this data along with your email address, information about your Rinira device, data collected directly by the device, a history of your device settings, and any other information we have collected about your use of Rinira products and services.

Online Tracking and Your Choices:

Website Use Information: Like many websites, we and our third-party partners analyze log file information and other data collected through cookies, web beacons, and other tracking technology, to collect information about your browsing behavior when you visit our Site, including for example, your browser type, domains, page views, IP address, referring/exit pages, information about how you interact with our Site’s webpages and with third-party links, traffic and usage trends on the service, etc. We use session cookies to keep you logged in while you use features of our Site; these disappear after you close your browser. We also use persistent cookies, which stay in your browser and allow us to recognize you when you return to the Site. We use this to remember your information so you will not have to re-enter it, to better understand how you use our website and products and services, to diagnose and fix technology problems, and otherwise enhance our Site, products, and services. In some of our email messages, we use a “click-through URL” linked to content on the Site. We track this click-through data to help us measure the effectiveness of our customer communications. We also use third-party analytics tools (including Google Analytics) to assist us with analyzing and improving our service. Most Internet browsers automatically accept cookies, but you may be able to change the settings of your browser to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you set your browser to reject cookies, parts of our Site may not work for you. Please note, depending on your type of device or browser, it may not be possible to delete or disable all tracking mechanisms on your device.

• We permit third-party advertising partners to use cookies and other technology to collect information about your browsing activities over time and across different websites when you use our Site. Through a process called “retargeting,” each service places a cookie on your browser when you visit our Site so that they can identify you and serve you ads on other sites around the web based on your browsing activity.

Third-Party Sites and Features: Our Site may contain links to other websites operated by third parties and may include social media features such as Facebook and Twitter buttons (such as “Like,” “Tweet” or “Pin”). These third-party sites may collect information about you if you click on a link and the social media sites may automatically record information about your browsing behavior every time you visit a site that has a social media button. Your interactions with these features are governed by the privacy policy of the company providing the feature, not by our privacy policy. We do not control what information these third parties collect. Please review your privacy settings on your social media sites and think carefully before clicking on links which may take you to a third-party website.

DATA SHARING: Under no circumstance do we share personal information for any commercial or marketing purpose unrelated to the delivery of Rinira Products and services without asking you first. We do not rent or sell our customer lists.

The following are the limited situations where we may share personal information:

• With your permission: We may share personal information only when we have your permission. One example of this would be if you sign up for programs offered by our partners . If you do this, we may share certain information with the partner. This could include things like your enrollment information and the activation status of your device. If you connect third-party devices and services to your Rinira Products through the Works with Rinira program, you are shown information about any proposed exchange of data. Rinira will request your consent to these exchanges on your behalf and you can change your mind at any time. When you use third-party services integrated with the Rinira Products, their own terms and privacy policies will govern those services.

• For external processing: We have vendors, service providers, and technicians who help with some of our processing and storage, including helping to answer your questions. They may also assist with monitoring our servers for technical problems.

These technicians (as well as Rinira employees) can access certain information about you or your account in line with this work but these technicians are not allowed to use this data for non-Rinira purposes. We also have strict policies and technical barriers in place to prevent unauthorized employee access to data.

• As part of business transitions: Upon the sale or transfer of the company and/or all or part of its assets, your personal information may be among the items transferred. We will request a purchaser to treat our data under the privacy policy in place at the time of its collection.

• For legal reasons: We may provide information to a third party if we believe in good faith that we are required to do so for legal reasons. For example, to respond to legal process, or comply with applicable laws.

We may share non-personal information (for example, aggregated or anonymized customer data) publicly and with our partners. We may also share non-personal information with our partners, for example, if they are interested in providing demand-response services or other incentive programs. We take steps to keep this non-personal information from being associated with you and we require our partners to do the same.

SECURITY: Rinira takes security seriously and cares about the integrity of your personal information. We use commercially reasonable physical, administrative, and technological methods to transmit and store your data securely. However, Rinira cannot guarantee that unauthorized third parties will never be able to defeat our security measures or use your personal information for improper purposes. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.

RETENTION: Rinira generally stores your personal information on Rinira’s servers until you delete or edit it, or for as long as you remain a Rinira customer in order to provide you with Rinira Products. In addition, Rinira may store your personal information to resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements and comply with applicable laws.

CHANGES TO PRIVACY POLICY:

Please note that this privacy policy may change from time to time. We will provide notice of any changes on the website or by contacting you.

CONTACT:

If you have any questions or requests, please contact us at our official address:
Rinira Technologies Private Limited
110 Shiv Ashish, 66 S V Road, Andheri (West), Mumbai 400058.

Last updated: 1st May, 2023.